الثلاثاء، 8 مايو 2012

"Caveat emptor" re iPad purchases

Most TYWKIWDBI readers are smart enought to not be caught by a street scam where someone offers a computer or other expensive electronics in a box, only to discover later that there's nothing valuable inside.  But now some consumers are claiming to run into the same problem at conventional retail outlets.
According to a story by MyFoxDetroit.com, a customer says she bought the iPad 3... After coming home from Walmart with her purchase, she says she was stunned to find "a stack of papers. I was very upset to see that it was not in there." She says the pads were added to provide weight but that there was no iPad in the box. She returned to Walmart and was turned down by a manager.

"She says she wasn't giving me anything for it. She said it didn't matter, even if I didn't break the seal on the box. Once I bought it and walked out the door, it was mine." Walmart called police to look into it, and they said the woman's story wasn't credible, so no refund.
The counterpoint, of course, is that a shopper could buy an iPad, take the box home, make the substitution, and claim he/she was cheated and ask for a refund.  The most commonly suggested preventive remedy is for the consumer to open the box on any expensive purchase before leaving the store.

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