الأحد، 20 فبراير 2011

I need some advice regarding telephone interference

Our family signed up for AT&T's U-verse service, which "provides broadband internet access, TV, and phone through a fiber-to-the-node or Fiber to the Premise communications network."  We've been delighted with the television and internet access, but the phone component has an annoying complication.

When we use any of our landline phones, we can hear in the background (over the dial tone and, worse yet, over an ongoing conversation) a local radio station.  Sometimes the sound level of this interference is loud enough to interfere with normal use of the phone.

A quick Google search suggests to me that the phones are serving as antennas to pick up radio broadcasts, but I've not been able to find a solution.  Is there a way to shield the phones?  Or some type of blocking device?  Would this have to be done for each phone set, or is there a single quick-fix that could be applied?

We'd be grateful for any suggestions from readers of this blog who have experienced the same problem and have had success in coping with it.  Or from anyone with relevant knowledge about telephone technology.

Addendum March 5.  Problem solved (see comment section).

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